What Happened to Bench? Bench Shutting Down in December 2024

Note: The information regarding Bench Accounting’s closure is based on available reports as of December 27, 2024. For the most current updates, please refer to official sources.

Latest update: Employer.com, a leader in workforce management solutions, has acquired Bench. Amid concerns over Bench’s operational suspension, Employer.com is ensuring a smooth transition for Bench customers with enhanced service offerings.

In a surprising turn of events, Bench Accounting, a prominent Vancouver-based online bookkeeping service, announced its immediate closure on December 27, 2024.

What happened to Bench quite overnight has left over 12,000 small businesses scrambling to find alternative solutions for their accounting and tax documentation needs.

With a “Notice of Service Closure” posted on its homepage, Bench acknowledged the disruption caused and pledged to help customers through the transition.

However, for many businesses, this news comes at a critical time—just as the year is ending, with tax season on the horizon.

After what happened to Bench, their customers have taken to Twitter and LinkedIn to air their grievance about year-end bookkeeping struggles.

What happened to Bench is unfortunate—but why should your business suffer? For Bench customers seeking stability in this time of uncertainty, doola is ready to step in.

We provide seamless, all-in-one bookkeeping services designed to ensure your business stays on track. From accurate financial tracking to tax-ready financials and compliance support, doola has everything you need to navigate this challenging transition with confidence.

Don’t let your business bear the brunt of what happened to Bench.

Book a free demo with us today and experience the difference doola’s All-in-One Accounting Solutions can bring to your business.

Why is Bench Shutting Down? doola Has the Answers

The abrupt closedown of Bench Accounting has sent shockwaves through the bookkeeping and accounting community, leaving many to wonder: “What happened to Bench?”

Financial instability and limited service offerings combined with operational setbacks and technology constraints culminated in the sudden announcement of Bench shutting down, sparking widespread concern among its clients and employees.

💡 The Inside Story: Factors That Drove Bench to Shut Down

Let’s discuss each of the factors leading to the sudden shutdown of Bench Accounting:

🚩 Is Bench Shutting Down Due to Financial Instability?

Despite securing over $100 million in venture capital, Bench struggled to achieve profitability. The company’s complex business model, which combined human bookkeeping services with proprietary software, may have led to unsustainable operational costs.

🚩 Is Bench out of Business Due to Service Limitations?

Bench’s offerings were primarily limited to cash-basis accounting, lacking crucial accrual-basis capabilities needed by growing businesses. Additionally, the platform did not support accounts payable or receivable tracking, prepaid expenses, unearned revenue, or inventory management, which may have hindered its appeal to a broader client base.

🚩 Why is Bench closing? Technology Constraints and Operational Challenges

Bench relied heavily on proprietary software. This created high switching costs for its customers, as there was no direct export capability to major accounting platforms like doola Bookkeeping.

This limitation may have deterred potential clients seeking flexibility and integration with other tools.

In the months leading up to the shutdown, Bench experienced workforce reductions and declining service quality, with reports of significant delays in bookkeeping updates. All these issues likely eroded customer trust and satisfaction.

But enough about what happened to Bench—it’s time to shift the focus to what your business needs now.

Your business deserves a bookkeeping partner that won’t leave you high and dry, but one that stays with you through thick and thin, ensuring financial clarity and compliance every step of the way.

It’s time to explore Bench alternatives that truly deliver.

What Are Good Bench Alternatives?

doola vs Bench: Best Bench Alternative in 2025

In the wake of what happened to Bench, businesses are urgently searching for trustworthy bookkeeping services to ensure their financial records are properly managed.

A standout alternative is doola Bookkeeping, offering comprehensive, all-in-one bookkeeping solutions designed specifically for small businesses and entrepreneurs who need reliable support to keep their finances in order.

Book a free demo to get started with doola before tax season hits.

doola Bookkeeping: All-in-One Accounting Solutions

If you’re searching for an all-in-one accounting solution or wondering where to turn after what happened to Bench, doola Bookkeeping is the seamless and reliable choice you need right now. With its comprehensive, easy-to-use platform, doola ensures your financials are always in check, from bookkeeping to tax filing.

Here’s why doola stands out as the trusted partner for entrepreneurs:

1. All-in-One Accounting:

From tracking income and expenses to generating detailed financial reports, doola’s All-in-One Accounting Solution combines everything you need into one intuitive platform.

It includes essential features like robust bookkeeping software, personalized support from expert bookkeepers, and seamless tax filing assistance, all designed to keep your business running smoothly.

2. User-Friendly Interface:

Designed with busy entrepreneurs in mind, doola’s platform offers a user-friendly experience that makes managing your finances effortless. With intuitive navigation and real-time access to your financial data, you’ll always have the insights you need to make informed decisions and keep your business on track.

3. Catch-Up Bookkeeping:

With Bench out of business, many small startups are now grappling with overdue books and missed tax records. What happened to Bench has brought businesses to their knees and they’re now struggling to get their finances back on track.

doola’s Catch-Up Bookkeeping is ready to rescue.

If you’re worried about your books after what happened to Bench, doola’s Catch-Up Bookkeeping is here to ensure your records are accurate and up to date.

Book a free demo to reclaim control of your finances.

4. Seamless Integration:

doola’s platform effortlessly syncs with your bank accounts, automatically importing transactions and ensuring your financial data is organized without the hassle.

It also integrates seamlessly with popular platforms like Shopify, making it the ideal solution for businesses looking to streamline their bookkeeping and maintain accurate financial records with minimal effort.

5. Dedicated Support and Scalability for Growth:

doola’s expert bookkeeping support is specifically designed to cater to the unique needs of small business owners, including navigating complex tax filing requirements. As your business grows, so do our services—providing you with advanced tools and features that evolve alongside your ambitions.

Our team of dedicated bookkeepers offers personalized guidance, ensuring that your business’s distinct needs are always a top priority.

📌 Please note:

After Bench’s sudden shutdown, doola Bookkeeping ensures your business stays compliant by assisting with essential IRS forms and formalities, including filings like Form 1065 for partnerships or Form 1120 for corporations.

💰 doola Bookkeeping Pricing

doola’s flexible pricing structure is designed with small businesses in mind, making it a cost-effective choice for startups and growing businesses alike. The plans start at $25/month for the bookkeeping software.

Check out the table below to explore the different pricing tiers and find the ideal plan for your business:

doola’s Bookkeeping Services vs. Pricing

💰 30-Day Free Trial:

Want to see for yourself how doola Bookkeeping works for your business?

Experience doola firsthand with full access to our bookkeeping software — completely risk-free for a month!

For former Bench users and business owners in urgent need of reliable accounting solutions, transitioning to doola after what happened to Bench is a smart move.

With doola Bookkeeping, you’re not just replacing a service—you’re upgrading to a comprehensive solution that sets your business up for success.

Switch to doola Bookkeeping Today!

Don’t let the uncertainty of Bench’s sudden shutdown disrupt your business operations. doola is here to make the transition to its All-in-One Accounting Solution easy.

As the ideal alternative for former Bench customers, doola offers a full range of services, from bookkeeping to tax filing, ensuring your business stays compliant and organized. Our expert team provides tailored, client-focused solutions with transparent pricing and a proven track record.

Ensure your business’s financial health is in trusted hands. Contact doola today and take the first step towards streamlined and reliable bookkeeping.

Switch to doola Bookkeeping today and ensure your financial management remains smooth, accurate, and efficient—in trusted hands of experts!

Book a free demo to explore our services and take the next step with doola.