Frequently Asked Questions

We're here to help you get your business up and running.

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Do I need to be a US citizen to work with doola?

No, you don't! We work with entrepreneurs from around the world to get their businesses incorporated. Don't take our word for it, though; check out our Wall of Love to hear what people globally have to say about doola.

What is the overall process to form a company?

We will help you form your Company, get your EIN, apply for a bank account, get an address, and set up payment processes.

How long does it take and how much does it cost?

Formation takes 6-10 business days, and getting an EIN from the IRS usually takes an additional three weeks or so.

The cost varies depending on the State you choose to incorporate in and the services you need from us! Learn about costs in our comprehensive guide.

Where is my EIN?

If you have already purchased a doola subscription and are waiting more than two weeks for your EIN, please reach out to us at hello@doola.com to help file a second submission on your behalf. Sometimes, there are delays with the IRS, and we're here to make sure you have everything you need! If you have an EIN and need to receive a copy, here's how to do that!

What information do you need from me to get started?

We don't need any documents to get started. We just need a few pieces of info from you:

  • Your Company Name
  • Your Personal Address
  • Phone Number and Email (For contact purposes)

Later in the process, you'll need a passport to set up your bank account.

Can I trust you?

We're trusted by founders on every major continent who have used us to create US. companies. We're also backed by some of the top US investors, including Nexus Venture Partners, Y Combinator, and Hustle Fund, and will be with you from the beginning of the process to the end to help guide you through the incorporation process and more.

Protecting the data you trust to doola is our first priority. We use physical, procedural, and technical safeguards to preserve the integrity and security of your information. We regularly back up your data to prevent data loss and aid in recovery. Additionally, we host data in secure certified data centers, implement firewalls and access restrictions on our servers to protect your information better.

What if I have more questions?

You can chat with the doola team via our live chat (click on the bottom right corner) or shoot us an email at hello@doola.com from anywhere in the world.

What is an LLC (Limited Liability Company)?

A limited liability company is a formal business structure (created as per state law) where the business is legally distinct from the owner(s). It may have a single owner in the case of a Single-Member LLC or multiple owners in the case of a Multi-Member LLC.

An LLC combines the perks of a corporation (protection against personal liability) and a partnership (pass-through taxation). Since the business has a separate legal existence, the members are not personally liable for the debts and obligations of the Company.

State laws stipulate how LLCs should be incorporated. Some states require specific documents, such as the articles of organization, membership agreement, etc., to be filed with the authorities.

Learn more about LLCs and how they work in our guide.

What is an EIN?

An Employer Identification Number is the tax identification number for your organization and a requirement of many banks or institutions (such as the IRS) to carry out business in the US. Once your EIN is acquired, you can apply for business bank accounts and payment gateways. Learn more about the full process.

What is an ITIN?

An Individual Tax Identification Number (ITIN) can be used as an alternative for a Social Security Number (SSN) in some cases and is not a requirement in most cases. However, you will be required to have one if you wish to apply for a PayPal account or certain bank accounts. We walk you through how this process looks like in our guide!

"I'm a very organized person and for me, it's very important that whoever I work with is organized as well. And you guys have been absolutely incredible. You have been keeping us posted of the timeline of the progress of our applications. You always let us know what to expect when to expect a response, what to do if there is a delay. We're always informed, always knew where things were, which is unfortunately not always the case with other companies. You did all the heavy lifting and for that, big thank you."

Ksenia, Based in London 🇬🇧
Founder of Holmes
Watch Video Testimonial →

Process

Get started in a few simple steps

1) Form Your Company

As soon as we get some information and payment, we start forming your company!

We don't need any documents to get started.

Just fill out this form with:

  • Your Company Name

  • Your Personal Address (Anywhere in the world!)

  • Your Email (So we can stay in touch!)

*Note: Later in the process, you may need your passport to set up your bank account.

Timeline:
1 week (on average!)

Dependencies:
State processing speeds

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2) Apply for Your EIN

Once your company is formed, we start working on your EIN application (Employer Identification Number).
* Note: A U.S. Social Security Number (SSN) is not needed and we apply on your behalf!

Timeline (with SSN): 1 week (on average!)
Timeline (without SSN):
45 - 90 business days (on average!)

Dependencies:
The IRS (Internal Revenue Service) processing speeds.

*Note: The IRS has been severely impacted by COVID-19 which has delayed filing speeds significantly. We are working around the clock to get EIN applications to the IRS as fast as possible and advise entrepreneurs to submit applications as quickly as they can.

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    3) Set Up Your Bank

    Once you get your EIN (required for a bank account!), you're ready to apply for a U.S. Bank Account through our custom partner portal.

    Timeline:
    1-2 weeks (on average!)

    Dependencies:
    The bank set up process

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    4) Payment Processor

    Once your bank account is set up, we'll help you connect it to your payment processor so you can start accessing the payments sent to your account!

    Timeline:
    A few days (on average!)

    Dependencies.
    The payment processor process

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